01What we do
One partner across the whole merchandise picture — organised around what your team actually needs.
PromoLab covers ideas, sourcing, custom products, packaging, branded eStores and fulfilment. The list below is grouped by the kinds of briefs we’re asked to solve — not by supplier categories.
- 01
Creative sourcing & product curation
- What it is
- We start from your audience and the moment, then bring back a considered shortlist of products with reasoning — not a stock catalogue.
- How it helps
- You get ideas you wouldn't have found yourself, matched to the brief and pressure-tested against budget, lead time and brand.
- When it’s useful
- When you know the outcome you're after but want a partner to shape the products, finish and packaging around it.
- 02
Campaign & event merchandise
- What it is
- Merchandise built around a specific campaign, launch, conference or activation — coordinated across product, print, packaging and delivery.
- How it helps
- The merchandise feels part of the campaign, not an afterthought bolted on at the end.
- When it’s useful
- Product launches, exhibitions, sponsorship activations, roadshows and internal moments that need to land as one piece.
- 03
Employee gifting & onboarding
- What it is
- Welcome packs for new starters, milestone gifts, wellbeing kits and moments that recognise your people.
- How it helps
- New joiners feel considered from day one; long-serving people feel remembered without it becoming generic.
- When it’s useful
- Onboarding programmes, work anniversaries, all-hands, remote-team gifting and internal culture moments.
- 04
Client gifting & recognition
- What it is
- Considered gifts and thank-yous for clients, partners and VIP customers — thoughtful, on-brand, and appropriate.
- How it helps
- You reinforce a relationship rather than tick a box, with items that don't undermine how your brand shows up.
- When it’s useful
- Renewals, wins, seasonal gifting, executive briefings and moments where a generic gift would do more harm than good.
- 05
Branded kits & giveaways
- What it is
- Multi-item kits, event giveaways and campaign drops — designed as sets rather than a bag of loose items.
- How it helps
- The unboxing feels intentional; each item earns its place; nothing goes straight in the bin.
- When it’s useful
- Conference bags, welcome kits, press drops, community events and campaign send-outs.
- 06
Bespoke products
- What it is
- When off-the-shelf isn't right, we take products from concept and sample through to production.
- How it helps
- You end up with something distinctive to your brand, not a decorated version of what everyone else is sending.
- When it’s useful
- Flagship gifts, hero campaign items and moments where a stock product would visibly let the brand down.
- 07
Packaging & unboxing
- What it is
- The wrapper, the box, the tissue, the insert — treated with the same care as what's inside.
- How it helps
- The arrival experience carries the brand as much as the product itself.
- When it’s useful
- Any project where the moment of opening matters — gifting, launches, VIP kits and press send-outs.
- 08
Warehousing, fulfilment & delivery
- What it is
- Pick, pack and dispatch to a single office or hundreds of addresses — UK-wide, into Europe or further afield.
- How it helps
- You take the awkward logistics off your desk and get updates instead of surprises.
- When it’s useful
- Distributed teams, event roll-outs, seasonal campaigns and ongoing programmes that need a proper operational spine.
08Explore in detail
Four areas people ask us about most.
- Branded eStores →
Approved ranges, controlled ordering, stock visibility and dispatch from held stock.
- UK & European fulfilment →
Stockholding, pick and pack, and delivery to offices, events and individuals.
- Employee onboarding merchandise →
Welcome packs, new starter kits and recognition merchandise, sent to your people.
- Event & campaign merchandise →
Sourced to brief, assembled into kits and delivered to venues on time.
09Already know what you need?
Two other useful ways in.
If you have a specific product in mind, our catalogue has live pricing and quick options. Browse products ↗
If you’re running an ongoing merchandise programme — eStore, stock, fulfilment — that’s a separate service. See managed merchandise →