01
Creative sourcing
Product ideas matched to your audience, occasion and brand — not a stock catalogue.
01Branded merchandise, made properly
Merchandise that feels like your brand — not an afterthought.
PromoLab helps marketing, people and procurement teams turn briefs into thoughtful branded merchandise solutions. From creative concepts and sourcing to branded eStores, warehousing and fulfilment, we handle the details through to delivery.
02Three ways in
Pick the route that fits where you are today.
ARoute A
I need ideas and a partner
You have an audience, a budget and a moment in mind. We’ll bring the products and thinking you won’t find in a catalogue.
BRoute B
I already know what I need
Straight to product? Browse our catalogue for pricing and quick options — or come to us if you’d like branding, artwork or advice.
CRoute C
I need an ongoing programme
Branded eStores, stockholding, fulfilment and repeat orders — managed as an ongoing service and tailored to how your team works.
03Beyond the catalogue
Merchandise done properly takes taste, judgement and quiet logistics.
Anyone can send you a mug. Fewer people will push back on a brief, suggest something better and see it delivered on time, on brand and on budget. That’s where we live.
i
Considered by default
We start with the audience and the moment, then pick products that actually earn their place. No filler; no catalogue dumps.
ii
Protective of your brand
Colour, print, finish and packaging all held to your brand standards — we’ll flag it before it ships, not after.
iii
Operationally quiet
We take the awkward parts — suppliers, timelines, artwork, deliveries — off your desk. You get updates, not surprises.
iv
Built for repeat work
Ongoing programmes, branded eStores and stockholding are as natural to us as one-off projects — and priced honestly for what they are.
04What we do
One partner across the whole merchandise picture.
02
Branded kits & giveaways
Event kits, welcome packs, conference giveaways and campaign drops.
03
Employee & onboarding merchandise
Considered kit for new starters, milestones and internal moments that matter.
04
Custom & bespoke products
When off-the-shelf isn’t enough — bespoke design, sampling and manufacture.
05
Packaging & unboxing
The whole arrival experience, considered as carefully as the product itself.
06
Fulfilment & delivery
Pick, pack and dispatch to offices, events, teams and individual recipients.
05How we work
Four stages. No surprises.
A clear, repeatable process for one-off projects and ongoing programmes alike.
- 01
Brief
We start with a proper conversation. Audience, occasion, budget, brand rules, the deadline that actually matters.
- 02
Curate
You get a shortlist of ideas with reasoning — product, finish, packaging, pricing — not a wall of thumbnails.
- 03
Create
Artwork, sampling, sign-off and production. We manage suppliers so you don’t have to chase them.
- 04
Deliver
Fulfilled to one address or hundreds, checked before it goes, and confirmed once it lands.
06 — Managed merchandise
Create. Store. Deliver.
For teams who need merchandise as an ongoing capability — not a one-off project. We build the eStore, hold the stock and get it into the right hands.
- 01Branded eStores
- 02Private or internal ordering experiences
- 03Stockholding & warehousing
- 04Order management
- 05Pick, pack & dispatch
- 06Fulfilment to offices, events, teams & individuals
- 07Employee and customer-facing programmes
- 08Delivery to multiple locations
- 09UK, European and international distribution
- 10Fulfilment tailored to each programme
We can support one-off programmes and ongoing merchandise operations, tailored to how your team actually works.
09About PromoLab
A small, senior team with more than 30 years of combined industry experience.
PromoLab is a UK-based branded merchandise partner. Our team brings over 30 years of combined experience in the branded merchandise industry — sourcing, producing and delivering considered merchandise for marketing, brand, events, HR and procurement teams.
We work best with clients who value creativity, judgement and reliability — and who’d rather have one partner who understands their brand than a spreadsheet of suppliers.
Responsible merchandise
Committed to more responsible merchandise. PromoLab is a BPMA Member and has met the criteria for the BPMA StepForward Pledge 2026, supporting continued progress across Products, People and Planet.
10 — Start a conversation
Got a brief? Send it over.
Rough idea, tight deadline, ongoing programme — whatever stage you’re at, we’ll take a proper look and come back with useful thinking.