Welcome packs and employee merchandise that arrive on time, wherever your people are.
A new starter’s first week says a lot about how a company operates. A considered welcome pack — produced properly, held in stock and delivered before day one — does more for that impression than anything sent late as an afterthought.
We design the pack, produce it, store it and dispatch it as people join, with an internal eStore if your team would rather order directly.
From first-day pack to long service.
- 01
New starter and welcome packs
Packs designed as sets rather than a bag of loose items — with packaging and any printed pieces treated with the same care as the products.
- Products chosen around your culture
- Packaging and inserts included
- Consistent from the first pack to the hundredth
- 02
Branded employee merchandise
An ongoing range for your people — apparel, everyday items and desk kit — kept on-brand and available when it's needed.
- Approved range, signed off in advance
- Consistent branding and finish
- Refreshed as the range develops
- 03
Internal eStores
A private store your people team can order from directly, with access and ordering rules set to match how your business works.
- Closed to your team only
- Order without re-briefing each time
- Stock visibility built in
- 04
Milestone and recognition merchandise
Work anniversaries, long service and team achievements handled through the same programme, so recognition doesn't become a scramble.
- Anniversary and long-service gifts
- Team and project recognition
- Held in stock, ready to send
- 05
Distributed and remote teams
Where your people aren't in one building, packs go to them individually — no forwarding, no coordinating from your side.
- Delivery to home addresses
- Office and site deliveries
- UK, European and wider destinations
- 06
Storage and repeat fulfilment
Stock is held against your programme and called off as people join, so hiring peaks don't run into production lead times.
- Stock held ahead of demand
- Repeat call-offs from held stock
- Replenishment flagged before stock runs down
Where this works best.
Teams hiring steadily
Regular joiners make a held-stock programme far easier than producing packs in small batches.
Remote-first businesses
When there's no office to collect from, delivery to individuals is the only sensible answer.
People teams under pressure
An eStore and held stock take the co-ordination away from HR without giving up control of the brand.
Businesses with a culture to convey
Where the pack is expected to say something about the company, the products and packaging need to be chosen properly.
Pack contents, quantities, stock levels and destinations all shape what’s sensible, so each programme is scoped and priced individually. We’ll be direct about what’s straightforward and what needs more careful planning — particularly around stockholding, lead times and international destinations.
Questions we’re asked about employee merchandise.
- Can you put together welcome packs for new starters?
- Yes. We design the pack as a set — products, packaging and any printed inserts — then produce it, hold it in stock and dispatch it as each new starter joins.
- Can merchandise be sent directly to individual employees?
- It can. Packs and individual items can go to home addresses, to an office, or to a mix of both, which is usually what distributed and remote teams need.
- Can our team order new starter packs themselves?
- Yes. An internal eStore lets your HR or people team — or hiring managers, if you prefer — order packs directly from an approved range without briefing us each time.
- Can you hold stock so packs are ready when someone joins?
- That's the usual arrangement. Packs are produced ahead of demand and held in stock, so a new joiner doesn't wait on a production lead time.
- Can you handle milestone and recognition merchandise too?
- Yes. Work anniversaries, long service, team achievements and other moments can run through the same programme and the same stock, rather than being organised separately each time.
- Do you handle the products, packaging, storage and delivery as one service?
- Yes. Sourcing, production, packaging, storage and dispatch are managed together as a single programme.
- Branded eStores
How your team orders packs and merchandise directly.
- UK & European fulfilment
Stockholding and delivery to individual recipients.
- Managed merchandise
Running merchandise as an ongoing service.
- What we do
The full range of work we take on.
- About PromoLab
Who we are and how we work.
Tell us what a new starter should receive.
Send us the shape of your onboarding — how many people, where they are, and what you want the pack to say — and we’ll come back with a considered proposal.