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01About PromoLab

A small, senior team who care how your brand shows up in the physical world.

PromoLab is a UK-based branded merchandise partner. Our team brings over 30 years of combined experience in the branded merchandise industry — sourcing, producing and delivering considered merchandise for marketing, brand, events, HR and procurement teams.

02How we work

What that looks like in practice.

01

Small and senior

The people who talk to you at the start are the people who see the project through — not a handover to a junior account team.

02

Personal and accountable

You’ll always know who’s picking your brief up, who’s making the decisions and who to call if anything needs attention.

03

Creative thinking, practical delivery

We enjoy the creative side — but we’re just as interested in artwork sign-off, sampling, factories and delivery windows.

04

A partner, not a spreadsheet

Clients tell us they’d rather have one partner who understands their brand than a long list of interchangeable suppliers. We agree.

03In short

Considered products, quiet logistics, straight answers.

We’ll tell you when an idea is a good fit, when something isn’t worth doing, and when a deadline genuinely doesn’t work. That directness is why our clients keep coming back.