top of page

PromoLab Merchandise Solutions Ltd.

Privacy Policy of www.promolabmerchandise.com

Privacy Policy

Effective date: January 1, 2025

 

PromoLab Merchandise Solutions Ltd. ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data, your rights, and how you can contact us with questions or concerns.

1. Data We Collect

We collect and process personal data to provide and improve our services. This includes:

a) Personal Information:

  • Name, email address, phone number, job title, company name, and mailing address.

  • Payment information (processed securely through third-party payment providers).

b) Usage Data:

  • Information on how you use our website, including IP addresses, browser type, pages visited, and the time and date of visits.

c) Cookies and Tracking Technologies:

  • We use cookies and similar technologies to enhance user experience, track website activity, and analyze trends. 

2. How We Use Your Data

We process your data for the following purposes:

  • To provide and maintain our services, including order fulfillment and account management.

  • To communicate with you regarding inquiries, service updates, and promotional offers.

  • To improve our services, analyze trends, and understand user behavior.

  • To comply with legal obligations or enforce our terms of service.

3. Sharing Your Data

We only share personal data when necessary and with trusted third parties, including:

  • Service Providers: Partners such as shipping companies, payment processors, and IT service providers.

  • Legal Requirements: When required by law or to protect our legal rights.

We do not sell or share your data for marketing purposes with unrelated third parties.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods are determined based on:

  • The nature of the data and the purpose for collection.

  • Legal obligations or regulatory requirements.

5. How We Protect Your Data

We implement industry-standard security measures to safeguard your data, including:

  • Encryption of sensitive information.

  • Secure access controls and regular security assessments.

  • Employee training on data protection principles.

Despite our efforts, no system is completely secure. Please contact us immediately if you suspect unauthorized use of your data.

6. Your Rights

You have rights under applicable data protection laws, including:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data, subject to legal obligations.

  • Restriction: Request restricted processing of your data under certain circumstances.

  • Objection: Object to the processing of your data in specific cases, such as direct marketing.

To exercise these rights, please contact us at [insert contact email].

7. Staff Training

Our staff undergoe data protection training to ensure compliance with data privacy laws and to protect your personal information effectively.

8. Changes to This Policy

We review and update this Privacy Policy periodically. We encourage you to check this page regularly to stay informed of any updates. If significant changes are made, we will notify you via email or through our website.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

PromoLab Merchandise Solutions Ltd.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: sales@promolabmerchandise.com

By phone number: 0207 112 9084

By mail: 7 Bell Yard, London, WC2A 2JR

© 2022 PromoLab Merchandise Solutions - Promotional Merchandise & SWAG Specialists

Company Registration Number: 10488636  

VAT Registration Number: GB255432020 

Registered Office Address: 7 Bell Yard, London, WC2A 2JR

bottom of page